Your subscription is a commitment to your health. There is no fee to be a subscriber but our no-rollover policy keeps you accountable to your goals. We offer two types of subscriptions: Unlimited Livestream Mat and Tier 1-3. Unlimited Livestream Mat allows you to take as many online mat classes as your heart desires. However tiered subscriptions operate like a debit card where you can schedule any type of session and deduct as you go.
You are automatically charged for your subscription rate on a monthly billing cycle. Cancellations or subscription updates must be done on your online account prior to the last day of your subscription. We have a no rollover policy and all sessions purchased must be used before the next billing cycle.
We cannot guarantee your desired session time or teacher will be available ongoing when you purchase a subscription online. We highly recommend you browse our online calendar or contact email@example.com to see what times are available for recurring appointments.
Yes, you can have your cake and eat it too.
No. At this time, only one student per subscription is allowed. We cannot split payment for a subscription.
Yes, you may cancel anytime and continue to enjoy all the benefits of your subscription until the next billing cycle. Remember we offer online privates and Livestream Mat so you can remain connected to your practice whilst traveling.
Yes, it’s your session! You can “make it double” and add a +1 at no additional charge. Double sessions are honored as space permits and require 24-hour notice. Add a +1 to your Livestream Mat class at no additional charge. Please note your +1 must be physically present with you to benefit.
Unlimited Mat subscribers are welcome to purchase one-on-one sessions at the nonsubscriber price. Tier 1-3 subscriptions operate like a debit card. Both online and in-studio services are redeemed from your subscription balance. Once you’ve used your subscription funds, services will be charged at your tier price as they occur. Please note, your subscription payment cannot be applied to parking.
This is your self-guided practice at Pilates in Common, which requires teacher approval. To keep the studio running smoothly we ask you follow our Independent Workout guidelines:
- We do not offer drop-in practice time; all Independent Workouts must be reserved in advance. There is no fee to reserve a time.
- Please defer to the lesson in progress with respect to equipment use.
- Independent Workouts are subject to availability; the teacher on staff may need to make schedule changes. We will try our best to provide 24 hrs notice for any adjustments or cancellations to your practice time, but changes may occur on short notice. Your flexibility and understanding of unexpected changes make it possible for us to offer this service.
- Independent Workouts are strictly limited to a maximum of 50 minutes per session.
- Metered parking is not available.
Although we have a no rollover policy, and strict 24-hour cancellation policy, there are flexible ways for you to adjust your appointment. Just login to your account page to access the following options.
You can view up-to-date available session times on your account page. Please allow at least 24hrs in advance to reschedule.
Send someone in your place:
It’s your session and you’re free to use it as you like! Just make sure you tell your teacher so that we can make appropriate arrangements for new clients.
Connect with us online:
We’ll beam ourselves through the interwebs and teach you a live session. Online sessions are booked through your account page and redeemed at your subscription tier.
We have a 24hr cancellation policy.
You’ll have the option of booking your sessions with another teacher or can adjust your upcoming subscription.
If you are a subscriber we will make every effort to reschedule within the current billing cycle. If this is not possible, we will credit your account for the missed session, and you can use this credit at any time.
It takes a village; and we know you work hard to help others. We’d like to extend a professional discount. Receive Tier 2 session rates without a subscription. Just email firstname.lastname@example.org with your website or business card.